What makes our product different? When comparing our product to any other frozen water in a bag, here are the facts.

Why Our Ice is Best

Our ice has been tested by a third party lab, and it meets the International Bottled Water Association's (IBWA) chemical analysis as printed on their Web site March 2003. Unlike your home ice, this product is filtered, and then only the purest parts of the filtered water are used to produce this ice. The rest of the water is used elsewhere and then discarded.

Clean, Crisp and Fresh
Our ice goes from one machine into another until it ends up in a package that (in most cases) we manufacture here. At NO time is the ice touched by a person. If there is any question about sanitation, we discard the product.

Was It The Ice?
Have you ever gotten sick from eating something? When people get sick after eating something, most people never consider the ice. There are no real figures on how many times people got sick from eating contaminated ice. In June 2005 CNN did a news report testing various cities in the US and the quality of the ice. All cities, which were tested except New York City, had feces in the ice.

Clarity Is Not Enough
You can purchase clear ice in a bag from many stores. That does not mean that the product was packaged with your health in mind. In fact, many convenience stores package ice in their back rooms with NO or little sanitation. Employees use a metal or plastic scoop, which is generally lying around collecting dust and dirt. The employees typically are not wearing gloves. They are supposed to wash their hands with soap and hot water but in most cases don’t. The ice is scooped into a plastic bag scoop by scoop.

We clean and sanitize our ice maker on a regular schedule. We also double filter our incoming water. We change those filters on a regular schedule as well. In most cases private stores water is not filtered or the filter is hardly ever changed and the machine is rarely cleaned properly. If you survey ice machine repair men, you will learn in most ice makers there is … well – it is disgusting without going into the detail.

Hands Free No One Touching The Ice
City Ice uses federally approved drinking water that we filter to ½ micron then carbon filter to 5 microns. Finally, only the purest parts of that filtered water is used in our ice making while the balance of that water is discarded at every ice making cycle. City Ice is manufactured and moves from machine to machine until it reaches the package and is sealed, all through automation. The package itself is manufactured here at our facility. City Ice, before it is packaged, is stored in restricted refrigerated areas; few people are allowed. People can not and do not come into contact with our product, we clean and sanitize our equipment regularly to be sure our product is not compromised in any way. Besides being inspected by our own staff; we are inspected by: State, Federal, and NSF. As a matter of routine, a package of City Ice is randomly chosen and tested monthly by an independent laboratory. City Ice also tests on a regular bases to be sure it meets with the International Bottled Water Association’s (IBWA) standard for Bottled Water (as printed on their web site 2003).

City Ice Company was the second company recognized by the International Packaged Ice Association for meeting Good Manufacturing Processes and the Packaged Ice Association’s Quality Control Standards. By purchasing a package of City Ice you enable us to donate product to many worthy non profits in the communities we serve. Many of the causes we support are centered on children and senior citizens. Thank you for choosing City Ice- The Healthier Road To Cool.

Cooling
Our ice cools 33 percent faster than traditional packaged ice. Want to know how? Submit a guess.
E-mail your answer to Healthier@RoadToCool.com along with your name, address, and phone number and if you are correct or really funny, we will mail you a gift along with the correct answer.

Got something to say?
Do you have a good story you want to share with us? Are you upset about something? Perhaps you just want to write and let us know how much you enjoy our product and that we've converted you. Write to Healthier@RoadToCool.com with a compliment or a complaint, and we'll send you a gift. Don't forget to include your name, address, and phone number.

Contact Us
City Ice
13600 Permilla Springs Drive
Chester, Virginia 23836

1.804.796.9423
1.800.CITY.ICE
Fax 1.804.796.9680

Our office is open Monday through Friday 9am to 4 pm and Saturday 9am to 11 am.

FIND THE HEALTHIER ROAD TO COOL NEAR YOU OR CALL: 1.800.CITY.ICE Click here for directions. ©2003 City Ice. All rights reserved.